Will Thalheimer Learning Evaluation
Transforming evaluation: from hopeless smile sheets to performance-focused data
Will Thalheimer, President, Work-Learning Research, Inc
In this session, Dr Will Thalheimer reveals how to take the much unloved (but widely used) evaluation form (known variously as 'smile sheets', 'happy sheets', 'reaction forms', etc.) and turn it from a lacklustre generator of vanity metrics into a performance-enhancing data machine. Drawing on his book 'Performance-Focused Smile Sheets', Will explains that the performance-focused smile sheet shifts the focus of question from participant reactions to their workplace performance, providing invaluable data to help you improve your training and learning interventions.
• The science behind smile sheets (clue: currently, they don't work)
• Three key improvements in evaluation form design
• Wording your questions for maximum effect
• Evaluation within the Learning-Transfer Evaluation Model (LTEM)
• Putting your evaluation data to good use
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